Privacy Policy

1. Information We Collect

To provide our services, we collect the following types of information:

2. How We Use Your Information & Artificial Intelligence

Your data is used to provide, maintain, and improve the Services. Important Note on AI: We use Google Cloud Vertex AI to process lease documents and automate tasks. Your proprietary documents and tenant data are strictly isolated; we do not use your private personal data or uploaded leases to train public AI models.

3. Information Sharing

We do not sell your personal data to third-party data brokers. We share information only with trusted third-party service providers necessary to operate the platform (e.g., Stripe for payments, Stripe Financial Connections for bank linking, TransUnion for background checks, and Google Cloud for secure 256-bit encrypted storage).

SMS Consent Disclosure: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Customers can opt-in to SMS alerts during account registration and can opt-out at any time by replying STOP.

4. Your Rights (CCPA / GDPR)

Depending on your location, you may have the right to access, delete, or correct your personal information. To exercise these rights, please visit our Data Privacy Portal or contact us at privacy@smartlord.ai.