Pilot mode

One switch that decides how much we run on our own.

SmartLord.ai never moves on a tenant, a vendor, or a dollar without a record of who asked for it. Pilot mode is the single setting that decides whether the AI waits for your tap, runs on its own, or does both depending on the action.

Start free See the three modes

Same audit trail in every mode. Switch any time.

The three modes

Pick where on the dial you live.

Start anywhere. Move as your trust grows. The mode you pick today is not the mode you have to live with.

Co-pilot Default

The AI drafts every move, then waits. Nothing reaches a tenant, a vendor, or a bank account without your tap.

Late-rent reminder Unit 2B, drafted by AI
Waiting
Plumber dispatch Clogged drain, $180
Waiting
Lease renewal offer Unit 5, 60 days out
Waiting

Best for: new accounts, high-stakes portfolios, anyone who wants eyes on every move.

Mixed Most landlords end up here

Per action. Routine ones run themselves, the judgment calls find you. Set it once, change a single toggle any time.

Rent reminder sent Inside your rules
Done by AI
Vendor escalation Outbound copy, your eyes first
Waiting
W-9 refresh request Stale by 4+ years
Done by AI

Best for: landlords who have built trust with the AI and want fewer taps.

Autopilot Hands-off

SmartLord.ai runs every routine workflow end to end. You get an email after each action and a daily digest. Pause, override, or take any decision back in one tap.

Late fees posted 3 units, ledger updated
Done by AI
Vendor dispatched Plumber, $145, within cap
Done by AI
Renewal offer sent Unit 5, within your rules
Done by AI

Best for: experienced operators and larger portfolios.

Some decisions are always reserved for you, whichever mode you pick: eviction filings, refunds over your cap, and any contract a tenant or vendor signs.

What runs through Pilot mode

24 actions, all in one place.

Every automated move SmartLord.ai can make today. Each one carries a default mode, and you can override it in Mixed. This list is read live from the platform, so it can never drift from what is actually wired.

Rent collection

7
Apply late fee after grace period Asks first
Text the tenant when rent is late Asks first
Text me when a late fee is applied Auto by default
Send rent reminders to tenants Asks first
Issue Notice to Pay or Quit at Day 5 Asks first
Bill the cosigner when the tenant misses rent Asks first
Reach out to a tenant after a failed payment Asks first

Lease renewals

4
Remind me to send a renewal offer Auto by default
Send tenant a renewal offer with rent bump Asks first
Send a warm lock-in renewal offer early Asks first
Reach out to a tenant who looks at risk of leaving Asks first

Compliance

2
Review a state-law compliance item Asks first
Acknowledge an extracted legal mail item Asks first

Screening

1
Auto-approve applicants who pass screening Asks first

Maintenance

3
Escalate to vendor when a ticket misses its deadline Asks first
Surface an offline or unhealthy IoT sensor Asks first
Open a preventative inspection ticket Asks first

Move-out

1
Send the move-out deposit refund letter Asks first

Onboarding

1
Send the new tenant a move-in welcome packet Asks first

Operations

1
Apply actions extracted from a voice memo Asks first

Financial

3
Ask a vendor to upload a fresh W-9 Asks first
Acknowledge an extracted vendor invoice Asks first
Surface unusually large or duplicate-looking expenses Asks first

Listings

1
Suggest a listing price when a unit goes vacant Asks first

New features are added with every release. The list above is generated at request time, so it stays in sync.

What Pilot mode guarantees

Four things that never change.

Whichever mode you pick.

One audit trail

Every AI draft sits beside your decision, timestamped, exportable. Even in Autopilot.

Same compliance

Attorney-reviewed leases, FCRA-correct screening, state-specific notices. Compliance is never what you trade for speed.

Approval by email or SMS

Co-pilot prompts arrive in your inbox with one-click approve, decline, or "open in app" links. Reply YES to SMS to greenlight.

You are never locked out

Pause Pilot mode in one tap. Override any decision. Take back any auto-action that hasn't yet sent.

Pending approvals expire after seven days by default. Nothing sits in your inbox forever.

SmartLord.ai is your co-pilot, never your autopilot. Unless you want it to be.

Every plan ships with all three modes. No upcharge for Autopilot. No upcharge for Co-pilot. You stay in charge of the dial.

Start free See pricing