Simple pricing.
Audit trail included.

Every plan includes the AI decision log, the adverse-action workflow, and 50-state lease compliance. Self-serve if you want to move fast, or Concierge if you’d rather have a partner handle the migration. No per-unit fees on Prime.

Free to start. No card required. Upgrade anytime.
AI suggests
Smartlord.ai will pick a plan for you.
Units in your portfolio
Prime Coverage
1 unit
Billing cycle
Monthly Flat $10/mo for the first 5 units, then a flat $2 per extra unit (units 6-200). Above 200 units is custom.
Yearly Flat $8/mo for the first 5 units (billed yearly), then a flat $1.60 per extra unit (units 6-200). Above 200 units is custom.
The 5-unit base covers up to 5 units and 5 properties for $10/mo flat.
Enterprise

More than 200 units?

Portfolios above 200 units get custom volume pricing, a dedicated account manager, priority support, and a tailored SLA. Same flat platform, with $0 per-lease and per-application fees.

Talk to sales
Basic

Free Forever

List, lead, and screen your first 5 units. Upgrade when you sign a lease. No card on file.

$0 / month
Get Started Free

Unlimited properties and units, screening included

Lead pipeline with Zillow capture

Applications and approvals (applicant-disclosure e-signature)

Lead and applicant records with contact history

Unified inbox: chat, messages, email, SMS

AI inbox helpers: drafts, summaries, sentiment, hardship triage

10 maintenance tickets / month, vendor directory, AI triage chat

AI listing helpers: rent suggestions, amenity detection, photo ranking, description rewrites

Public-record property auto-verify (ATTOM)

Tenant screening (applicant pays per report)

Today brief, portfolio + lead intelligence, settings advisor

Deal Analyzer for any address + AI Scam Detection on inbound messages

Referral program with stable short code

State law guides, Academy lessons, 2FA, OAuth login

Pro / Prime adds: lease creation + tenant e-signature, Stripe rent collection, AI Co-pilot Q&A, AI screening narrative, state-specific lease generation, accounting + trust accounting, inspections, lease auditor, team members
Most Popular
Prime Co-pilot

Prime Account

Unlock the full AI engine across your whole portfolio.

$15 / month

Free to start. Upgrade to this plan whenever you're ready.

Up to 5 Units

Listings & Screening

AI Listing Generator + syndication-ready feed export

Photo ranking + amenity detection on every upload

Tenant screening (credit, background, eviction, income)

Verified ID (doc + selfie) for tenants, vendors, and owners

Deterministic trust score + FCRA-safe decline letters with reason codes

Leasing, Lifecycle & Money

50-state AI lease drafting + ESIGN with custom addendums

No Smartlord.ai markup on rent processing (ACH split 50/50 with tenant, card share capped at $5 on your side)

Auto late-fee detection + drafted reminders

Move-in ledger init (prorated rent, roommate splits)

Move-out intent flow with state-deadline timer

Mid-lease change requests (roommate add, sublet)

Cosigner pays their share via secure token link, no account needed

Compliance & Legal protection

Compliance pre-flight audit on every lease and addendum

Legislation watch + auto-drafted addendums when state law changes

VAWA submission + reasonable accommodation workflows

Compliance dashboard: renewals, deposit deadlines, insurance gaps

Maintenance & Vendors

Visual Damage ID + 24/7 AI maintenance triage

Vendor bid management

AI Deposit Settlement Wizard (photo to itemized deductions)

Vendor recommender + quote markup detector

Unit turnover automation (lease ends, tickets and relist auto-create)

IoT hub: smart locks, thermostat control, HVAC telemetry

Books & Reports

Auto accounting + 1-click Schedule E export

Monthly P&L narrative ("what changed and why")

Ledger anomaly detection + recurring transaction clustering

90-day cash flow forecast

CPA year-end packet + per-property investor report

CSV export, ready for QuickBooks and Xero

AI Co-pilot

Overnight portfolio scanning + morning approval queue

Portfolio Q&A in plain English

Weekly anomaly digest, every Monday

Files

Files with AI semantic search

Document extraction (paystub, W9, insurance, legal mail)

Network

Renter Directory + AI search

Vendor Directory + AI search

Renter Insurance marketplace (Sure, Lemonade, others)

Tenant Experience & Support

Mobile tenant portal + in-app messaging & auto-pay

Priority email + chat support

White-Glove
Concierge

Concierge

For landlords who want a partner, not a tool.

Custom
Typically starts at $200/mo + one-time onboarding. Final quote depends on portfolio size, custom work, and SLA.

Everything in Prime, plus the human layer below.

Done-with-you setup

Dedicated onboarding specialist (real human, named)

Migration from Buildium, AppFolio, DoorLoop, or spreadsheets. We handle it.

Custom training for you and your staff

Hands-on legal & compliance

Eviction readiness pre-audit before you file

Eviction evidence packet, one-click attorney handoff

HUD subsidized recertification tracker (9 federal programs)

Landlord-facing audit log search across every action

Custom & integrations

Custom features built on request, prioritized in our roadmap

Custom integrations with your existing tools (CRM, accounting, locks)

White-label tenant portal with your brand on your domain

Custom API access + API key management

Premium support

Named priority contact (no ticket queue)

4-hour email SLA, 1-hour for urgent

Direct phone line + quarterly portfolio strategy reviews

Roadmap input: vote on what we build next

For any portfolio size, on top of Prime or Enterprise.

Heads up

What your tenants and vendors see on Free

The data side of your portfolio is open. The money side waits for Prime.

Your tenants can

  • Sign in to the renter portal, set up their profile
  • Message you in the unified inbox
  • View their lease record and files
  • Submit up to 10 maintenance tickets a month, with photos and AI triage chat

Prime unlocks

  • Pay rent, deposits, and fees via ACH or autopay (Stripe)
  • Receive and e-sign a state-specific lease PDF
  • Run through tenant screening

Your vendors can

  • Accept your invite, build a vendor profile
  • See assigned tickets, submit bids, check in on site via geofence
  • Mark jobs complete, draft completion notes with AI
  • Upload W-9, get a 1099 generated at year end

Prime unlocks

  • Receive payment for completed work via Stripe payouts
Free tier included Cancel anytime No card required to start Secure checkout via Stripe
Run up to 5 units for $10/mo, or $8/mo when billed yearly.
$15/mo
Total monthly cost for a 1-unit portfolio
or $8/mo billed yearly ($96/year)
$15
per unit, per month
$0
landlord rent fees
15 hrs
saved per week (typical)

How we price

Four commitments we put in writing.

No setup fees.

Migrating in from another platform? We don't charge implementation fees, ever.

No long contracts.

Monthly is monthly. Annual is annual. Cancel from the dashboard, not by emailing a sales rep.

Transparent line items.

Every charge on your invoice is broken down by unit. We don't bury features behind hidden tiers.

Pause anytime.

Selling units off-season? Pause your subscription instead of losing your data and history.

Free vs Prime vs Concierge vs Enterprise

What's in each plan.

Click any feature row to learn more about it.

55 features 4 plans 10 categories
Every Prime feature is included from day one. No add-ons. No upgrade gates.
Swipe
Platform capabilities Basic Free forever Most popular Prime / Max / Scale Up to 200 units White glove Concierge Custom service Enterprise 200+ units
Core operations
Property limit Up to 5 Up to 200 Custom Unlimited
Active listings Up to 5 Unlimited Unlimited Unlimited
Tenant profiles 5 max Unlimited Unlimited Unlimited
Fast-track onboarding & migration wizard – We handle it
Communications hub (email, SMS, in-app) –
Secure file storage 100 MB 5 GB + 1 GB / unit over 5 5 GB + 1 GB / unit over 5 5 GB + 1 GB / unit over 5
AI & Co-pilot
AI listing description generator –
Listing pages + syndication-ready feed export –
Smart lead scoring + pre-screening –
Visual damage detection AI –
AI maintenance triage & reports –
Smart receipt parsing (snap & book) –
Overnight portfolio scanning –
Approval queue + anomaly alerts –
Portfolio Q&A in plain English –
Weekly anomaly digest (Monday email) –
Files with AI semantic search –
Document extraction (paystub, W9, insurance, legal mail) –
Screening & applications
Credit + background check Pay-per-use Included Included Bulk rates
Eviction history scan –
Income verification (paystub + bank-statement upload) –
Verified ID (doc + selfie) for tenants, vendors, and owners –
Custom application questions – Soon Soon Soon
Deterministic trust score (severity-weighted) –
FCRA-safe decline letters with reason codes –
Photo ranking + amenity detection on uploads Basic
Leasing & legal
50-state compliant lease drafting – Custom addendums
Unlimited e-signatures (ESIGN Act) –
Custom addendums (pet, parking, HOA) – We draft them
Move-in / move-out inspection reports Manual
Eviction filing assistance – – Hands-on
Compliance pre-flight audit on every lease –
Legislation watch + auto-drafted addendums –
VAWA submission flow –
Reasonable accommodation workflow (ESA, modifications) –
Compliance dashboard (renewals, deposits, insurance gaps) –
AI Deposit Settlement Wizard (photo to deductions) –
Move-in ledger init (prorate + roommate splits) –
Move-out intent flow + state-deadline timer –
Mid-lease change requests (roommate, sublet) –
Financial co-pilot
Rent collection (ACH fees split 50/50; card share capped at $5 on landlord; no Smartlord.ai markup) –
Auto-accounting + ledger sync –
Late-fee detection + drafted notices Manual
Real-time portfolio analytics –
Schedule E one-click export –
Cash flow forecasting –
Monthly P&L narrative (what changed and why) –
Ledger anomaly detection –
Recurring transaction clustering –
CPA year-end packet + per-property investor report –
Portfolio benchmark vs platform averages –
Cosigner pays via secure token link –
Maintenance & vendors
Basic maintenance ticketing
24/7 AI maintenance triage (photo + text) –
Vendor bid management –
Vendor dispatch + direct ACH payouts –
Preferred vendor marketplace – Standard Premium Premium
Vendor recommender (ranks roster per ticket) –
Quote markup detector (flags above-median bids) –
Unit turnover automation (lease ends, tickets and relist) –
HVAC telemetry for preventive maintenance –
Tenant experience
Mobile tenant portal Read-only Full White-label Full + branding
In-app messaging + auto-pay –
Tenant requests via photo + chat Manual
Auto-renewal workflows –
Renter Directory + AI search –
Vendor Directory + AI search Basic
Renter Insurance marketplace (Sure, Lemonade, others) –
Scaling & integrations
IoT hub (smart locks & HVAC) –
CSV export, ready for QuickBooks and Xero –
Custom API access – –
Webhook triggers – 100/mo Unlimited Unlimited
Security & support
AES-256 encryption + audit logging
Role-based access + audit log –
In-app AI assist + support tickets –
Concierge service
Dedicated onboarding specialist (named human) – –
Migration from legacy software (we do it for you) – – Add-on
Eviction readiness pre-audit before you file – –
Eviction evidence packet (one-click attorney handoff) – –
HUD subsidized recertification tracker (9 federal programs) – –
Landlord-facing audit log search – –
Custom features built on request – – Quoted
Named priority support contact (no ticket queue) Email Priority email
4-hour email SLA, 1-hour for urgent – – 24/7
Quarterly portfolio strategy reviews – –
Custom 3rd-party integrations (CRM, accounting, locks) – – Add-on
White-label tenant portal (your brand, your domain) – –
Direct phone line + custom staff training – –
Roadmap input (vote on what we build next) – – –
Basic
Free forever, up to 5 units
Start free
Prime / Max / Scale
Up to 200 units
Try Prime
Concierge
White-glove + custom service
Talk to us
Enterprise
200+ units, custom SLA
Get a quote

The fine print, in big print

Add-on fees, written plainly.

Optional services that are charged separately, only when you use them.

Tenant screening

$40

Basic credit + identity report. Per applicant.

Full screening

$99.99

Credit, criminal, and eviction history. Per applicant.

Credit check add-on

$18.0

Optional credit report added to any background check package.

Full background check

$99.99

Most thorough option: national, county, state, and federal records.

Late fee processing

$50

When enabled in your lease, charged to the tenant, not you.

Pricing FAQ

The questions everybody asks.

One rentable space. A single-family home is one unit. A duplex is two units. A 12-unit building is twelve units. Vacant units that are listed and ready to rent count too. Units off the market for renovation longer than 30 days can be paused.

No. Migrating in from another platform is free, our team helps you import data without charge. Subscription is month-to-month or annual and can be cancelled anytime from your dashboard.

Yes, anytime, from the dashboard. Pausing keeps your data and history intact while reducing your bill to $0 for the months you're paused. You can re-activate later without losing prior records.

Major credit and debit cards via Stripe Checkout. ACH bank transfer is available on annual plans. We never store your card on our servers.

Adding units charges a prorated amount for the rest of the billing period. Removing units credits your next invoice. There are no penalty fees in either direction.

If you'd rather have a person handle migration, training, custom integrations, or a faster SLA, Concierge sits on top of Prime. Pricing typically starts at $200/month plus one-time onboarding. Drop us a note to scope it.

Try it before you decide

Start free.
Upgrade when it pays you back.

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